General (31)
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How to set up your web account?
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How do I change my account password?
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What are the functionalities available in the Azuga dashboard?
Live Map (7)
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What are the different functions available in the Live Maps page?
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I don’t see some of my vehicles on Live Maps, but they are listed under Admin > Vehicle. Why is it so?
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How do I find vehicles near my current location?
Reports (27)
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How do I generate a Breadcrumb report?
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How do I generate a Summary report?
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How do I generate a Diagnostics report?
Rewards (5)
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What are rewards? How do I reward my driver?
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How do I choose the brands from which my drivers can redeem their rewards?
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How do I fund my account?
Web Settings (14)
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What are the different types of preferences available on the app?
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How do I change the date format?
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How do I group vehicles into clusters on maps?
Maintenance (12)
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What is a Maintenance Dashboard?
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How do I create a maintenance reminder?
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How do I add a service entry?
General (22)
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How to know if the SafetyCam AI camera is recording?
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How to check the network signal strength of the SafetyCam AI camera?
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How much power supply is required for Azuga SafetyCam AI to power ON and function?
AI-Based Events (3)
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Does the SafetyCam AI camera support Advanced driver-assistance systems (ADAS) functionality?
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Does the SafetyCam AI camera support Driver Monitoring System (DMS) functionality?
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What are the icons that appear on the dashboard when the AI SafetyCam detects Distracted driving events and Risky driving events?
Event Detection (7)
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What are the events registered by the Azuga SafetyCam AI camera? Are those events visible on the Azuga FleetMobile application?
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How to position the Azuga SafetyCam AI camera for better event detection?
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Does the camera alert the driver for the distracted driving triggered events?
Android (16)
Everything related to the Android application gets in here.
General (6)
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How accurate is the speed reported by the Azuga device?
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In some instances, my driving path at start is slightly offset from actual path. Why is it so?
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I’m not able to access the app as 'Fetching user configuration' stage is constantly failing.
Occupant Recognition (12)
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What do you mean by Occupant Recognition?
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How do I know if my Azuga device is equipped with Bluetooth?
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What are the prerequisites for the FleetMobile feature to work?
Score (13)
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What is the Azuga Driver Score?
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How is the Azuga Driver Score calculated?
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Do you penalize me for speeding above the posted speed limits?
Settings (9)
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How do I know the app version that is installed on my phone?
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Is it possible to change the map to use satellite imagery?
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How do I change the date format?
Profile (5)
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How do I change my password?
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How do I change my profile picture?
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Is it possible to change my name and email address?
Utilities (11)
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Can you tell me what the ‘Where did I Park’ utility is?
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How do I find my vehicle using the 'Where did I Park' utility?
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What is ‘Find it Forward’?
Trip Log (11)
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What is a Trip Log?
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How do I get the details of a trip that I took in the past?
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Will I be able to see the entire path taken for a particular trip?
Work (10)
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What are Timecards?
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How do I start my shift using timecards?
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Should I stop the timer when I take breaks during my shift?
DriveSafe (7)
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What is Azuga DriveSafe?
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The Azuga FleetMobile app blocks all incoming calls that I receive. How do I disable this feature?
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What are the prerequisites for DriveSafe to work?
Track Me (4)
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What is Track Me?
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How do I share my location using the Track Me utility?
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Can I extend the time for keeping the Track Me link active?
Roadside Assistance (7)
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What is Azuga Roadside Assistance?
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How do I request a roadside assistance using the app?
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Can I cancel a roadside assistance request after submitting it?
Buy More (5)
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How do I order for my devices from the app?
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How do I order a replacement for my device?
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How do I order add-ons for my current account plan?
Backing up (7)
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Will the device detect backing up events if the ignition of the vehicle is not turned on?
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Will a hardwired device detect backing up even if it is not turned on as one of the wires is connected to the battery?
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Does the vehicle detect these events during an ongoing trip or is it only during the start of the trip these get detected?
Asset Tracker (5)
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How to install Asset Tracker Extension/PTO?
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How to start monitoring Asset temperature?
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Installation Guide for GV600M Rechargeable Asset Tracker?
Getting Started with Azuga Routes (5)
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How to plan a new route on the Azuga Routes web application?
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Route Planning Glossary – Logistics and Routing Nomenclature
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How to view the planned routes using the Routes list on the web application?
Route Planner (15)
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How to plan routes on the Interactive map editor on the Azuga Routes web application?
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How to plan routes using the copy and paste address option?
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How to plan routes using the bulk address upload option?
Route Admin (6)
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Define the types of user hierarchy and available permissions for the users in the Azuga Routes?
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What is the significance of various vehicle status present in the Azuga Routes application?
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How to activate vehicles with Pending status to use for Route planning?
Address Book (10)
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Address Book List (Azuga Routes Synchronized Address Book)
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How to create a new contact in the Address Book List?
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How to create address search groups on the address book map?
Route Settings (14)
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How to name a route while route planning on the Azuga Routes web application?
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How to rename a route on the Azuga Routes web application?
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How to set route schedules while planning routes on the web application?
Dashboards & Reporting for Azuga Routes (6)
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What are the features available in the Azuga Routes dashboard?
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How to utilize Azuga Routes analytics and reporting dashboard?
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What are the features of the Activity Stream in the Azuga Routes web application?
Azuga Routes Geofences (4)
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How to adjust geofences settings for Azuga Routes?
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How to enable geofences and geofence activities on your interactive map on the web application?
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What is Geofence Detected as Visited and Detected as Departed? How to view them on the Azuga Routes web application?