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How accurate is the speed reported by the Azuga device?
In some instances, my driving path at start is slightly offset from actual path. Why is it so?
I’m not able to access the app as 'Fetching user configuration' stage is constantly failing.
I accidentally skipped 'Fetching scores for last week' while the user on-boarding process was taking place. Will I lose the scores I’ve obtained so far?
Who can post ratings about the Azuga FleetMobile application?
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What do you mean by Occupant Recognition?
How do I know if my Azuga device is equipped with Bluetooth?
What are the prerequisites for the FleetMobile feature to work?
Where do I find the details of my currently paired vehicle?
How do I manually pair with a vehicle?
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What is the Azuga Driver Score?
How is the Azuga Driver Score calculated?
Do you penalize me for speeding above the posted speed limits?
I have a score of 85. What does that indicate?
Why do I get penalised for Idling as part of Driver Score?
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How do I know the app version that is installed on my phone?
Is it possible to change the map to use satellite imagery?
How do I change the date format?
How to rate the Azuga FleetMobile application?
What is the 'What’s New' option?
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How do I change my password?
How do I change my profile picture?
Is it possible to change my name and email address?
How do I log out of the app?
Do I have the provision to create a new account?
What is a reward?
How do I claim a reward?
I have not received a reward card yet. How do I get one?
Does a reward card have an expiry date?
Can I redeem my rewards at stores that are not given in the list?
Can you tell me what the ‘Where did I Park’ utility is?
How do I find my vehicle using the 'Where did I Park' utility?
What is ‘Find it Forward’?
How do I get the direct route to my vehicle using the 'Where did I Park' utility?
How do I locate nearby places such as restaurants, gas stations and hospitals using the 'Find it Forward' utility?
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What is messaging?
How do I send a message?
Can I create more than one group?
How do I send photos, videos, and locations?
Is it possible to chat with other drivers using your application?
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What is a Trip Log?
How do I get the details of a trip that I took in the past?
Will I be able to see the entire path taken for a particular trip?
What is trip tagging?
I see colored pins on my trip log. What do indicate?
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What are Timecards?
How do I start my shift using timecards?
Should I stop the timer when I take breaks during my shift?
What are Forms?
Can I use other applications while my shift is running?
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What is Azuga DriveSafe?
The Azuga FleetMobile app blocks all incoming calls that I receive. How do I disable this feature?
What are the prerequisites for DriveSafe to work?
How do I make a call in case of an emergency?
I rely on phone navigation quite often while driving, but it has been blocked by your application now. Could I get this enabled back on my phone?
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What is Track Me?
How do I share my location using the Track Me utility?
Can I extend the time for keeping the Track Me link active?
How do I invalidate a Track Me link?
What is Azuga Roadside Assistance?
How do I request a roadside assistance using the app?
Can I cancel a roadside assistance request after submitting it?
How do I know if the repair center has accepted my roadside assistance request?
What is the maximum number of roadside assistance services that I can avail in a year?
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How do I order for my devices from the app?
How do I order a replacement for my device?
How do I order add-ons for my current account plan?
How do I view the order history?
Can I edit or cancel an order?
Azuga Coach_Admin User Guide
Azuga Coach_Driver User Guide
Will the device detect backing up events if the ignition of the vehicle is not turned on?
Will a hardwired device detect backing up even if it is not turned on as one of the wires is connected to the battery?
Does the vehicle detect these events during an ongoing trip or is it only during the start of the trip these get detected?
Where will I see the status of the backing up events?
What types of devices support backing up events?
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Help Desk Software
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