How do I order a replacement for my device?

Modified on Tue, May 29, 2018 at 4:45 AM

a. From the Dashboard, tap Buy More

b. Tap Replacements

c. Choose the type of device you want to replace

d. Input the Device Serial Number. This can be done in two ways:

  • By scanning the barcode of the device
  • By manually entering the serial number

 e. Tap Next

f. Enter the Shipping Address

g. Tap Place Request

h. If everything goes through successfully, you will be presented with an order confirmation number.

i. Tap View Order or go to Buy More > History to see your recent orders


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article