FAQs

Can I change the score range for driver categories?
Yes, the score ranges can be changed to define various drivers. To make the changes, please reach out to customercare@azuga.com.
Fri, Dec 10, 2021 at 5:12 AM
Can I change the frequency at which the lessons are assigned to the drivers?
Yes, the frequency at which the coaching lessons/tips should be assigned to drivers based on the categories set up by them can be changed. The following fre...
Fri, Dec 10, 2021 at 5:12 AM
Can I change the type of coaching assigned to the drivers?
customercare@azuga.comYes, the type of coaching (General or Custom) applicable for the driver based on their score category can be changed. To make the chan...
Tue, Jan 11, 2022 at 9:43 PM
Does changing the score range for the driver category affect the driver scores?
No, the change in the score range has no impact on the actual driver scores.
Fri, Dec 10, 2021 at 5:14 AM
Can I assign manual coaching lessons to the driver?
Only a super admin of the account has the provision to assign coaching manually. To assign the coaching lessons manually: Login to the Azuga web applicat...
Fri, Dec 10, 2021 at 5:14 AM
I am not able to assign the manual lessons to the drivers from the Azuga Coach website?
Only a super admin of the account will have access to assign manual lessons to the drivers. To make the changes to your profile, please reach out to custome...
Fri, Dec 10, 2021 at 5:15 AM