Azuga Routes FAQ's

What is ‘Detected as Visited’, ‘‘Detected as Departed’ and how is it different from ‘Marked as Visited’, ‘Marked as Departed’ respectively?
As soon as you manually mark any job/stop on the mobile application as visited/departed, the metrics marked as visited/departed are updated accordingly. Ho...
Fri, Nov 26, 2021 at 4:56 AM
Is it mandatory for me to assign the vehicle to the route?
It is recommended to assign the vehicle and user(Driver) both to the route so that Driver can view the proposed route by Azuga Routes and take the most opti...
Fri, Nov 26, 2021 at 4:56 AM
In which timezone does the Azuga route show the data?
It shows the date time data as per the timezone of the logged-in user so you don’t have to do any timezone conversion at your end.
Fri, Nov 26, 2021 at 4:57 AM
Are the routes planned on the Azuga Routes web application visible on the mobile application?
Each time you plan a route on our Azuga Routes web application, it will appear within your mobile App.
Fri, Nov 26, 2021 at 4:57 AM
Does the route optimization software let me enter the specific time when I have to be at a customer’s location?
Yes. Just upload a file that contains the beginning and ending time window for each customer that you would like to visit. Our system will automatically cre...
Fri, Nov 26, 2021 at 4:58 AM
When planning an optimized route, can I restrict how many hours per day my drivers can work?
Yes. if your driver should only work a certain number of hours per day, you can set the Route End time, and all the generated optimized routes will make sur...
Fri, Nov 26, 2021 at 4:58 AM
Does Azuga Routes have a voice-guidance, turn-by-turn navigation system?
Yes. Our mobile application supports turn-by-turn navigation systems on the mobile application.
Fri, Nov 26, 2021 at 4:59 AM
How can I check the activity history of the routes for my Fleet?
Azuga Routes web application can display the recent activity of the route information for the Fleet. Navigate to the Activity Feed section present under Ana...
Fri, Nov 26, 2021 at 4:59 AM
Can I check the login history of the users on the Azuga Routes web application?
Yes, the login history of the users can be viewed in the Login History tab present under My Account section.
Fri, Nov 26, 2021 at 4:59 AM
How to reset Azuga Routes password?
You can quickly reset your Azuga routes password in a few easy steps: 1. Click on “ Forgot Password” from the main login page. Or click here to directly la...
Tue, Jan 10, 2023 at 2:10 AM