Prerequisite: 

  • The Request Video setting has to be enabled for your account to avail of this service. To enable the setting, you can reach out to customercare@azuga.com.
  • Videos can be retrieved only when the vehicle is turned on.



Procedure:

1. Under the SafetyCam tab, click the button on the top right corner.


2. Enter the following details of the video you would like to request in the Which vehicle you want to monitor today? dialog box.


Fields

                    Description


Vehicle Selected

 

The vehicle whose event video you would like to apply the request for.   

   


Select Date


The date and month of the event occurrence 

Select Time

 The time duration of the event whose video you would like to view.


Note: The maximum duration of the requested video is 5 minutes.

Video Type

There are three camera point-of-view(POV) angles to choose from to monitor the event accurately. They are:

  • Driver Facing
  • Road Facing
  • Both

Request Name

The unique name to identify the requested is being placed under.



3.  Click on the Proceed button.


Note:


1. We can retrieve videos for the requested duration only if the videos are available on the SD card.

2. Requesting videos via the cloud for a period of 1 year, i.e. Azuga Web Application is free of cost. Older videos might be available on-demand paid basis for a period of up to 5 years.